Terms of Service – Hooryx

Last Updated: May 2026

Welcome to Hooryx. By accessing our website, Instagram page, or placing an order with us, you agree to the following Terms of Service in accordance with applicable laws of India.

1. About Hooryx

Hooryx is a partnership-based brand offering luxury chocolate products, including alcoholic and non-alcoholic chocolate balls and related products.

Currently, fast delivery services are available in Dehradun, Uttarakhand. Pan-India delivery services may be introduced in the future.

2. Eligibility

By placing an order for alcoholic products, customers confirm that they are of legal drinking age as per applicable Indian laws.

Hooryx reserves the right to refuse or cancel orders where age verification fails.

3. Orders & Payments

• Orders may be placed through our website, Instagram, or other official platforms.
• We currently accept online payments only.
• Orders are confirmed only after successful payment confirmation.
• Hooryx reserves the right to refuse or cancel any order at its discretion.

4. Product Information

As our products are handmade and customized:

• Slight variations in appearance, packaging, or flavor may occur.
• Product images are for reference purposes only.

5. Consumption Responsibility

Customers consume our products at their own responsibility.

Customers are advised to:

• Check ingredients before consumption,
• Consume alcoholic products responsibly,
• Avoid consumption if allergic to any ingredients.

Hooryx shall not be liable for misuse, excessive consumption, allergic reactions, medical conditions, or improper storage after delivery.

6. Delivery

• Delivery timelines are estimates and may vary due to traffic, weather, courier delays, or unforeseen circumstances.
• Customers must provide accurate delivery details.
• Hooryx is not responsible for failed deliveries caused by incorrect customer information.

7. Returns & Refunds

Due to the perishable and customized nature of our products, returns and refunds are limited.

Refunds or replacements may only be considered if:

• Wrong product is delivered,
• Product arrives damaged or spoiled,
• Order is not delivered due to our fault.

For complete details, please refer to our Return & Refund Policy.

8. Intellectual Property

All content, logos, branding, product names, images, and designs used by Hooryx are the intellectual property of Hooryx and may not be copied or used without permission.

9. Privacy

Customer information is handled in accordance with our Privacy Policy.

10. Changes to Terms

Hooryx reserves the right to update or modify these Terms of Service at any time without prior notice.

11. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Dehradun, Uttarakhand, India.

12. Contact Us

For support, reviews, or feedback:

Email: hooryx.luxury@gmail.com
Instagram: hoo_ryx
Website: Hooryx Official Website